Shipping policy
Digital Products
All digital journals are delivered instantly after purchase via download link on the checkout page and email confirmation.
No physical shipment is required or provided.
Print Products (Print on Demand)
Printed journals are produced on demand and shipped directly to your address by our print partner Lulu Direct. Delivery times vary by destination:
- Austria / Germany: approx. 5-10 business days
- Rest of Europe: approx. 7-14 business days
- Worldwide: approx. 10-20 business days
Shipping costs are calculated at checkout based on your location. Once an order is submitted, production begins promptly. Cancellations are only possible before printing has started.
If you have issues accessing your download, please reach out to hello@journalsbysimone.com — we'll make sure you receive your file promptly.